Job Purpose

To lead and manage all quality activities in the machine shop, ensuring that components are manufactured as per customer drawings, specifications, quality standards, and delivery requirements. The role is responsible for process control, inspection, rejection reduction, customer quality, and continuous improvement.

Key Responsibilities

1. Quality Control & Inspection
- Ensure quality of machined components as per drawings, specifications, and control plans.
- Establish and monitor incoming, in-process, and final inspection systems.
- Ensure proper use and calibration of measuring instruments such as Vernier, Micrometer, Height Gauge, CMM, Gauges, etc.
- Monitor critical dimensions and special characteristics.
- Control internal rejection, rework, and customer complaints.

2. Machine Shop Process Quality
- Develop and implement Process Control Plans, Inspection Standards, and Work Instructions.
- Monitor CNC/VMC/HMC turning, milling, grinding, drilling, and other machining processes.
- Identify process variation and implement corrective/preventive actions.




- Conduct process audits and layered process audits.
- Ensure first-piece approval and proper inspection at every critical stage.

3. Problem Solving
- Lead root-cause analysis for quality problems using 5 Why, Fishbone, 8D, and Pareto analysis.
- Implement corrective and preventive actions.
- Track effectiveness of corrective actions.
- Reduce rejection, rework, scrap, and customer complaints.

4. Customer Quality
- Handle customer complaints and coordinate timely responses.
- Prepare and review 8D reports, CAPA, PPAP, FMEA, Control Plans, and other quality documents.
- Coordinate customer inspections and audits.
- Maintain customer-specific quality requirements.

5. Supplier Quality
- Coordinate with suppliers regarding raw material and component quality issues.
- Monitor supplier performance and incoming material quality.
- Support supplier audits and improvement activities.

6. Quality Systems
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📌 Manager QA (Faridabad)
🏢 Vikas Forgings
📍 Faridabad