Relationship Manager Gold Appraiser role in Mumbai.
Job Description Relationship Manager / Gold Appraiser
Company: Rupeek
Position: Relationship Manager – Gold Appraiser
Location: Mumbai, Maharashtra
Employment Type: Full-time
Department: Gold Loans / Sales & Operations
About Rupeek -
Rupeek is a technology-driven gold lending platform that enables customers to access loans against their gold jewellery through a convenient and transparent process.
Job Summary-
Rupeek is looking for a Relationship Manager – Gold Appraiser in Mumbai who will be responsible for customer acquisition, relationship management, gold appraisal, and end-to-end support for gold loan customers.
The ideal candidate should have robust customer-handling and sales skills, along with practical knowledge of gold purity assessment and jewellery valuation.
Key Responsibilities
- Acquire new customers and generate business for Rupeek's gold loan products.
- Build and maintain strong relationships with existing and prospective customers.
- Visit customers, where required,
for gold appraisal and loan-related activities.
- Accurately assess gold jewellery for purity, weight, quality, and valuation as per Rupeek's processes.
- Conduct appropriate checks and ensure accurate gold appraisal documentation.
- Explain Rupeek's gold loan products, repayment terms, interest rates, and processes to customers.
- Complete customer KYC and required documentation in accordance with company policies.
- Coordinate with internal teams to ensure smooth loan disbursal and customer service.
- Achieve assigned monthly sales and business targets.
- Generate leads through references, customer relationships, local market activity, and other approved channels.
- Follow up with customers for renewals, repeat business, and other relevant products/services.
- Ensure compliance with company policies, operational procedures, and applicable regulatory requirements.
- Maintain a high level of customer service, professionalism, a
📌 Relationship Manager (Mumbai)
🏢 Rupeek
📍 Mumbai