Customer relationship manager (New Delhi)

Customer relationship manager (New Delhi)

23 Aug
|
Vin Industries
|
New Delhi

23 Aug

Vin Industries

New Delhi

Company Description
Vin Industries is a New Delhi–based manufacturer and distributor specializing in additives for the plastic, rubber, FRP, cable, and injection molding industries. The company offers a diverse portfolio including desiccants, grafted polymers, rubber chemical predispersions, processing aids, flow improvers, and purging compounds. Vin Industries serves more than 2,000 customers across 21 Indian states through a wide distribution network and exports to 17 countries. The organization focuses on consistent product quality, technical support, and responsive service to industrial processors. Team members join a growing business that values long-term customer partnerships and continuous product innovation.

Customer Relationship & Sales
- Manage existing customer relationships and regularly connect with customers to understand their requirements.
- Directly engage with major brands and key customers to address enquiries and fulfil their requirements promptly.
- Generate enquiries and secure orders for products assigned .




- Identify new business opportunities and support sales growth in the assigned territory.
- Follow up on quotations, orders, repeat business, and potential new opportunities.
- Maintain robust and long-term customer relationships.

Product Sampling & Trials
- Coordinate product samples and customer trials with the technical and NPD teams.
- Follow up with customers for trial feedback and convert successful trials into commercial orders.
- Track customer requirements, complaints, and service requests and ensure timely resolution.
- Maintain complete customer visit reports and regularly update CRM records.

Order & Internal Coordination
- Ensure timely processing of customer orders and coordinate with internal teams for production and dispatch.
- Act as a bridge between customers and internal departments to ensure smooth order execution.
- Monitor order status, delivery schedules, and customer commitments.
- Resolve delivery delays, material

📌 Customer relationship manager (New Delhi)
🏢 Vin Industries
📍 New Delhi

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: customer relationship manager (new delhi) / new delhi

Subscribe to this job alert:

Get the latest job offers by email for: customer relationship manager (new delhi) / new delhi