23 Aug
|
Vin Industries
|
New Delhi
23 Aug
Vin Industries
New Delhi
Company Description
Vin Industries is a New Delhi–based manufacturer and distributor specializing in additives for the plastic, rubber, FRP, cable, and injection molding industries. The company offers a diverse portfolio including desiccants, grafted polymers, rubber chemical predispersions, processing aids, flow improvers, and purging compounds. Vin Industries serves more than 2,000 customers across 21 Indian states through a wide distribution network and exports to 17 countries. The organization focuses on consistent product quality, technical support, and responsive service to industrial processors. Team members join a growing business that values long-term customer partnerships and continuous product innovation.
Customer Relationship & Sales
- Manage existing customer relationships and regularly connect with customers to understand their requirements.
- Directly engage with major brands and key customers to address enquiries and fulfil their requirements promptly.
- Generate enquiries and secure orders for products assigned .
- Identify new business opportunities and support sales growth in the assigned territory.
- Follow up on quotations, orders, repeat business, and potential new opportunities.
- Maintain robust and long-term customer relationships.
Product Sampling & Trials
- Coordinate product samples and customer trials with the technical and NPD teams.
- Follow up with customers for trial feedback and convert successful trials into commercial orders.
- Track customer requirements, complaints, and service requests and ensure timely resolution.
- Maintain complete customer visit reports and regularly update CRM records.
Order & Internal Coordination
- Ensure timely processing of customer orders and coordinate with internal teams for production and dispatch.
- Act as a bridge between customers and internal departments to ensure smooth order execution.
- Monitor order status, delivery schedules, and customer commitments.
- Resolve delivery delays, material
📌 Customer relationship manager (New Delhi)
🏢 Vin Industries
📍 New Delhi