Company Description
We're Nagarro.
We are a Digital Product Engineering company that is scaling in a big way We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital, and our people exist everywhere in the world (17700+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for outstanding new colleagues. That's where you come in.oss-functional teams to ensure successful project execution and delivery
Job Description
REQUIREMENTS:
- Experience - 5.5+ years
- Strong experience in ServiceNow AIOps, Event Management, and ITOM
- Hands-on experience in designing, implementing, and maintaining ServiceNow AIOps solutions
- Strong ServiceNow development experience with JavaScript, Glide APIs, Business Rules, Client Scripts, and Script Includes
- Experience with Flow Designer, Integration Hub, Update Sets, and Scoped Applications
- Hands-on experience with ServiceNow Event Management and alert correlation capabilities
- Experience integrating ServiceNow with monitoring and observability tools such as SolarWinds, Dynatrace, AppDynamics, or similar platforms
- Strong understanding of IT Operations Management (ITOM) processes and best practices
- Experience working with REST and SOAP APIs for integrations
- Ability to translate business requirements into scalable technical solutions
- Strong analytical, troubleshooting, and problem-solving skills
- Excellent communication and stakeholder management skills
- Bachelor's degree in Computer Science, Engineering, or a related field
- ServiceNow certifications in ITOM, Event Management, or AIOps will be an added advantage
RESPONSIBILITIES:
- Design, develop, implement, and maintain ServiceNow AIOps and Event Management solutions following ServiceNow best practices
- Configure and optimize ServiceNow AIOps capabilities for business-critical applications and infrastructure
- Implement Event Management solutions, in
📌 Staff Engineer, ServiceNow (India)
🏢 Nagarro
📍 India