Technical Support Executive || International Customer Service (Jaipur)

Technical Support Executive || International Customer Service (Jaipur)

23 Aug
|
Red Hibiscus Info Solutions
|
Jaipur

23 Aug

Red Hibiscus Info Solutions

Jaipur

Eligibility Criteria:
- Minimum 1 year of Customer Service / Sales experience with international BPO
- International BPO experience will be preferred.
- Excellent English communication skills verbal & written.
- Comfortable working in rotational shifts and rotational week-offs.
- Graduation is mandatory.
- Immediate joiners preferred.
- Age: 18 - 35 years.

Attractive Compensation

1 Year Customer Experience - 40,500 CTC + 1,500 PLI

1.5 - 2 Years Experience - 42,500 CTC + 1,500 PLI

2+ Years Experience44,500 CTC + 1,500 PLI

Note: Offered salary includes Fixed CTC + PLI. Applicable PF, ESIC/Mediclaim, and gratuity deductions will be as per company policy.

Shift & Working Details
- Rotational Shifts, Mostly Night Shifts
- Working Hours: 9.5 hours including 1-hour break
- Working Days: 5 or 5.5 days per week, depending on the campaign
- Rotational Week-offs
- Cab Facility: Available in select campaigns for both-side transportation during eligible night shifts, generally between 9:30 PM and 6:00 AM.

Training & Certification
- 3 months of paid training
- After selection,



candidates will undergo a certification round.

Key Responsibilities
- Handle inbound and outbound customer interactions through calls, chat, and email.
- Understand customer requirements and provide accurate, effective solutions.
- Engage customers through consultative conversations and identify sales opportunities.
- Drive revenue through upselling and cross-selling wherever applicable.
- Achieve key performance metrics such as CSAT, Sales, Productivity, Quality, and other process targets.
- Maintain a high level of professionalism, empathy, and customer focus in every interaction.

Exclusive Perks

Guest House Facility
Outstation candidates can avail 14 days of guest-house accommodation on a sharing basis (dual occupancy).

Relocation Support
- Relocation bonus available as per company policy.
- Company-arranged tickets for eligible candidates.
- No ticket reimbursement tickets are arranged by

📌 Technical Support Executive || International Customer Service (Jaipur)
🏢 Red Hibiscus Info Solutions
📍 Jaipur

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: technical support executive || international customer service (jaipur) / jaipur

Subscribe to this job alert:

Get the latest job offers by email for: technical support executive || international customer service (jaipur) / jaipur