Customer Experience Manager (Chennai)

Customer Experience Manager (Chennai)

23 Aug
|
Chola MS General Insurance
|
Chennai

23 Aug

Chola MS General Insurance

Chennai

Role & responsibilities
- Strong and in-depth understanding of Motor Underwriting guidelines, processes, and regulatory requirements.
- Proven experience in automating data submission and reporting to regulatory authorities.
- Hands-on experience in the implementation of digital automation solutions/tools and process optimization initiatives.
- Ability to collaborate with business and technology teams to drive automation and regulatory compliance objectives.
- Solid analytical, problem-solving, and stakeholder management skills.

Preferred candidate profile
- Minimum 7 to 10 years of experience in the General Insurance (GI) industry.
- Experience working on underwriting transformation and digitization initiatives.
- Familiarity with regulatory reporting frameworks and compliance requirements within the insurance sector.
- Exposure to AI-driven, RPA, or workflow automation platforms will be an added advantage.

📌 Customer Experience Manager (Chennai)
🏢 Chola MS General Insurance
📍 Chennai

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