Job Purpose

This role involves continuous follow-ups, documentation, approvals , and payment coordination over long -duration projects (several months to years). It is a process -driven, office -based role that requires discipline, organisation, and strong communication . This role exists to ensure that ongoing projects are serviced professionally, systematically, and in strict alignment with the company’s Project Management System (PMS) , while allowing the Business Development team to focus exclusively on new order acquisition.

Duties & Responsibilities
- Regular follow-ups with clients, architects, and internal teams
- Tracking multiple tasks and approvals at the same time
- Updating quotations due to design or scope changes
- Coordinating shade approvals, hardware approvals, and scope confirmations
- Following up for payments linked to supply milestones
- Ensuring every step is completed as per the Project Management System (PMS)





If you enjoy structured work, checklists, and seeing things move forward through consistent follow-up, this role will suit you. This is not a sales role. It is an independent, office -based role focused solely on servicing existing, booked orders.

Skills & Competencies
- Robust written and verbal communication skills
- High level of organisation and attention to detail
- Ability to manage multiple long -running projects simultaneously
- Comfort with structured systems, checklists, and process -driven work

Nice to Have
- Experience in coordination, operations, admin, or support roles
- Exposure to construction, interiors, or project -based work
- Comfort with Excel, basic software tools, and documentation

Work Location: In person

📌 Sales Coordinator (Mumbai)
🏢 Ritikaa Enterprises
📍 Mumbai