Purpose of the role:

Responsible for all people-based activities within the organization both from an operational and strategic perspective. This role is involved in resource planning, recruitment; training; succession planning, Automation and improve HR service levels across all stages of the employee life cycle(Cafe Manager, Cafe staff Operations Team)

Key Responsibilities and accountabilities
- Recruitment and Staffing: Develop and execute sourcing strategies to attract candidates for café/store-level roles (e.g., Team Member, baristas, Cafe managers, kitchen staff, support staff ec
- t). Partner with hiring managers to understand staffing needs and create robust hiring plans. Utilize job boards, social media platforms, employee referrals, and local recruitment drives to source candidates. Screen resumes and conduct initial interviews to assess candidate suitabili
- ty. Work closely with store/café managers and regional teams to align recruitment efforts with operational goals. Provide timely updates on recruitment progress and challenges.



Ensure all recruitment activities comply with local labor laws and company policies. Maintain accurate records and generate recruitment reports for leaders
- hip.Employee Onboarding: Facilitate the orientation and onboarding process for new employees. Ensure that new hires have the necessary resources and information to integrate into the organization smoot
- hly.Employee Relations: Mediate and resolve conflicts between employees or between employees and management. Address and investigate employee complaints or concerns. Foster a positive and inclusive work environm
- ent.Training and Development: Coordinate with training team for employee onboarding plan. Support employees in their qualified developm
- ent.HR Policies and Compliance: Deploy and enforce HR policies and procedures. Ensure compliance with labor laws and regulations. Keep abreast of changes in employment law and update policies accordingly.

Qualification &

📌 Talent Acquisition Manager (Mumbai)
🏢 Café Coffee Day
📍 Mumbai