Key Responsibilities
- Welcome and greet guests in a friendly and qualified manner.
- Handle guest check-in and check-out procedures efficiently.
- Manage room allocations, reservations, cancellations, and modifications.
- Respond to guest requests, queries, and complaints promptly.
- Maintain accurate guest records and update information in the PMS.
- Handle cash, credit card transactions, billing, and settlement procedures.
- Answer and transfer telephone calls professionally.
- Coordinate with Housekeeping, F&B;, Maintenance, and other departments for guest requirements.
- Maintain knowledge of hotel facilities, services, room types, and local attractions.
- Follow hotel SOPs, security procedures, and guest-service standards.
- Maintain cleanliness and organization of the front desk area.
- Assist with upselling rooms and hotel services where appropriate.
- Prepare shift reports and complete proper handover to the next shift.
- Ensure guest confidentiality and compliance with hotel policies.

Pay: ₹15,000.00 - ₹17,000.00 per month

Work Location: Hybrid remote in Nashik, Maharashtra (Nashik)

📌 Front Office (Nashik)
🏢 Regenta Resort Soma Vine Village
📍 Nashik