Retail Vadodara4–6 years
We are looking for a dynamic and customer-centric Store Manager to lead the Suta retail experience at the store level. This role goes beyond operations and sales management and includes ownership of store business performance, local brand awareness, community engagement, and styling-led customer experience delivery. The Store Manager will be responsible for driving sales productivity, conversion, customer relationships, local collaborations, and team capability building, while ensuring strong alignment with Suta's brand ethos and visual storytelling standards.
Key Responsibilities
Business & Sales Ownership
Own complete store business performance through:
- Achievement of monthly and annual revenue targets
- Driving conversion %, ATV (Average Transaction Value), ABS (Average Bill Size), and conversion
- Improving per square foot productivity
- Increasing repeat customer contribution
- Ensuring robust sell-through across key categories
- Supporting effective assortment movement through styling-led selling
Drive structured daily tracking of:
- Footfall vs conversion
- Billing trends
- Category performance
- Store productivity metrics
Customer Experience & Styling-led Selling
Deliver a distinctive Suta in-store experience through:
- Brand and collection / fabric storytelling
- Personalised styling experience and occasion-based styling conversations
- Wardrobe-building recommendations
- Handling escalations with empathy and ownership
Ensure every customer interaction reflects Suta's warmth, authenticity, and aesthetic sensibility.
Hyperlocal Marketing & Community Engagement
Drive local awareness and footfall generation through:
- Building partnerships with nearby complementary relatable outlets
- Creating collaborations with stylists, artists, creators, and resident communities
- Hosting in-store styling sessions, drape workshops, and customer engagement events
- Planning festival-based store activations
- Driving society-level outreach an
📌 Store Manager (Vadodara)
🏢 Suta
📍 Vadodara