Roles & Responsibilities:

 Build and maintain relationships with internal and external customers.

 Monitor registration and admission standards followed by the team and submit reports

as required

 Provide courteous service to clients and respond promptly and tactfully to their

request or inquiries.

 Responsible for identifying critical areas in the operations and resolving all major and

minor discrepancies.

 Handling quality related documentation and implementation. Maintain criteria related

to same & the related database.

 Monitoring of invoices and bills, keeping track of approved discounts, and billing as per

tie-up.

 Responsible for identifying critical areas in the front office / OPD operations and

resolving all major and minor discrepancies.





 Updating recent tie-ups as part of business relations.

Requirements:

 Responsible for making duty roster and leave management of all front office & OPD

service coordinators and executives.

 Regular updates to be provided to the team members.

 Ensuring that the team is skilled, competent and motivated to perform its duties.

 Ensure adequate manpower at all counters

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Experience:
- Customer relationship management: 1 year (Required)

Language:
- English (Required)

Work Location: In person

📌 Customer Relationship Executive (Kozhikode)
🏢 Minus clinic
📍 Kozhikode