Role & responsibilities
- Provide advanced operational and technical support for vulnerability remediation, endpoint management, and enterprise device security services.
- Ensure timely resolution of remediation activates, while maintaining agreed SLAs and customer satisfaction.
- Drive vulnerability prioritization, remediation planning, and risk reduction activities across endpoints, applications, and BIOS/firmware layers.
- Support continuous improvement initiatives through automation, process optimization, and proactive issue prevention.
- Ensure compliance with ITIL processes, Information Security policies, Change Management standards, and organizational governance requirements.
- Collaborate with cross-functional teams to deliver secure, reliable, and compliant endpoint environments.

Preferred candidate profile :
- Perform vulnerability assessment analysis using reports from Tenable, Qualys, Nessus, and similar security platforms.
- Prioritize remediation activities using Criticality, business impact, exposure level, and risk-based methodologies.




- Manage vulnerability remediation across Windows endpoints, enterprise applications, BIOS/firmware, and supporting infrastructure.
- Provide expert troubleshooting and break-fix support for endpoint, application, operating system, and firmware-related issues.
- Implement and coordinate patch management activities for Windows, Microsoft 365 Apps, and third-party software.
- Maintain strong knowledge of cybersecurity frameworks, security controls, and remediation best practices.

Principal Accountabilities
- Perform vulnerability assessment analysis using reports from Tenable, Qualys, Nessus, and similar security platforms.
- Prioritize remediation activities using Criticality, business impact, exposure level, and risk-based methodologies.
- Manage vulnerability remediation across Windows endpoints, enterprise applications, BIOS/firmware, and supporting infrastructure.
- Provide expert troubleshooting and break-fix suppo

📌 Vulnerability Remediation Management Engineer (Chennai)
🏢 Cms IT Services
📍 Chennai