Role & responsibilities

1. IT Infrastructure Management
- Manage servers, desktops, laptops, printers, network equipment and other IT assets.
- Maintain LAN/WAN, Wi-Fi, VPN, internet connectivity and office network infrastructure.
- Ensure high availability and performance of critical IT systems.
- Manage hardware procurement, installation, configuration and lifecycle management.
- Maintain IT asset inventory and documentation.

2. ERP & Business Application Management
- Administer and monitor the company's ERP and business applications.
- Coordinate with ERP developers/vendors for customization, troubleshooting and new module implementation.
- Understand business processes across Finance, HR, Purchase, Stores, Sales, CRM, Projects, Production and other departments.
- Ensure data integrity, user access controls and smooth integration between business applications.
- Identify opportunities to automate manual processes and improve operational efficiency.

SRVs' ERP workplace currently includes modules such as MIS, Financial Accounting, Stores, Vehicle Management, Payroll, Purchase,



Sales/Dispatch, CRM, Project Activity Management, CCTV, Biometric, Fixed Assets and Document Management.

3. Cybersecurity & Data Protection
- Implement and monitor IT security policies.
- Protect company systems against malware, ransomware, unauthorized access and data loss.
- Manage antivirus/endpoint security, firewalls, access controls and security monitoring.
- Conduct periodic vulnerability checks and security audits.
- Establish appropriate password, user-access and data-security policies.
- Ensure regular backup of critical business data and periodic restoration testing.

4. IT Support & User Management
- Provide timely IT support to employees and project/site teams.
- Manage user accounts, email IDs, access rights and permissions.
- Establish an effective IT helpdesk/ticketing process.
- Troubleshoot hardware, software, network and application-related issues.
- Train employees o

📌 It Manager (Raipur)
🏢 SRVs SOLARS
📍 Raipur