Revenue Generation
- Track clinic business plans and maintaining the operating procedures and objective. Continue to grow and build overall business through in-house clients.
- Ensure process is followed and calling is done on the data assigned.
- Ensure all the in-house databank (telephonic- enquiries, sms, online, registered, non-registered, event, online etc.) are used properly
- Ensure Client follow up ethic is followed properly and effectively done on daily basis
- Assist your front office team in improving conversion ratio.
- Ensure effective revenue
- Proper data management through appropriate filling is must.

Client Satisfaction
- Ensure that client should not be suffered due to personal reason
- Ensure that staff are not raising voice against client




- Ensure that client should complete his/her package on time.
- Ensure that client should get post treatment calls on regular basis.
- Ensure that client should get call on their birthday & anniversary & avail complementary session as soon as possible
- Promote a friendly, warm and exceptional client experience

Reports:
- Ensure all Daily activity sheet is prepared on daily basis by everyone in clinic & should be signed by Centre Manager.
- DSR should be sent daily at end of the day
- Any other MIS if required should be sent on time.

Team Management
- Ensure relationship among clinic staff is healthy

📌 Sales Manager (Mumbai)
🏢 Clinic Dermatech
📍 Mumbai