Hiring: Senior Manager – Retail Application

Location:
Mumbai (Andheri East)

Experience:
10+ Years

Industry:
Retail

Function:
Information Technology

Role:
Lead – Retail Application

Reporting:
Associate Director – IT

We are looking for a
Senior Manager – Retail Application / Retail Technology
to own the end-to-end retail technology landscape, including
POS applications, Store Systems, Inventory Management, Auto Replenishment, Reporting & Analytics, and enterprise integrations
.

Key Responsibilities:
- Own and manage end-to-end
Retail POS and Store Technology
platforms.
- Lead implementation, enhancement and support of
POS, Inventory Management and Auto Replenishment
solutions.
- Ensure availability, performance and supportability of retail applications across the store network.
- Manage
Retail IT Helpdesk
operations and SLA-driven support across PAN India.
- Drive Incident, Problem, Change and IT Service Management processes.
- Manage integrations between POS and
ERP, CRM, Ecommerce, Supply Chain, WMS, Loyalty, Payments and Finance
systems.




- Lead retail technology projects, system upgrades and new store rollouts.
- Manage technology vendors, implementation partners and support providers.
- Partner with Retail Operations, Merchandising, Supply Chain, Finance and Ecommerce teams.
- Lead and develop the retail technology/support team.

Mandatory Skills & Experience:
- 10+ years of IT experience with
8+ years in Retail Technology leadership
.
- Solid hands-on knowledge of
Retail POS and Store Operations
.
- Experience with
Inventory Management and Auto Replenishment
.
- Strong understanding of
Omnichannel Retail
processes.
- Experience with
POS integrations, APIs, Middleware and Data Interfaces
.
- Experience integrating POS with ERP, CRM, Ecommerce, Supply Chain, WMS, Loyalty and Payment systems.
- Strong
stakeholder, vendor, project and team management
experience.
- Experience supporting
large-scale, multi-location retail/store environments
.

Good to Have:
-

📌 Senior Manager – Retail Application (Mumbai)
🏢 Bean HR Consulting
📍 Mumbai