About HULP
HULP is a premium, tech-enabled home operating system that helps modern families manage their daily lives effortlessly. By combining human expertise with intelligent workflows, HULP seamlessly handles home, lifestyle, travel, scheduling, and coordination needs, delivering exceptional customer experiences.
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Position Details
Position: Experience Desk Executive
Location: Gurgaon (Work from Office)
Employment Type: Full time, Permanent
Working Days: 6 Days a Week
Role Overview
As an Experience Desk Executive, you will be responsible for conceptualizing, curating, and delivering personalized, premium experiences for HULP's discerning patrons. This is a high-ownership, client-facing role that blends creativity, hospitality sensibility, and operational rigor covering everything from milestone celebrations and bespoke events to luxury lifestyle and concierge requests, executed with precision and a strong network of premium vendor partners.
Key Responsibilities
- Conceptualize and curate personalized experiences based on individual patron preferences,
occasions, and lifestyle interests.
- Design unique celebrations, milestone occasions, surprise events, and bespoke experiences that go beyond conventional offerings.
- Manage multiple experiences simultaneously, from concept to execution, while maintaining consistent quality and attention to detail.
- Coordinate with internal teams, premium vendors, and service partners to ensure seamless, on-time execution.
- Handle tight timelines and last-minute requests with composure and solution-oriented thinking.
- Own budgeting and cost optimization for each experience, while identifying upselling and cross-selling opportunities.
- Negotiate with vendors and continually expand a network of premium vendors and service partners.
- Prepare client-facing proposals, presentations, and documentation to a premium standard.
- Maintain vendor databases, experience calendars, and accurate records using CRM and
📌 Experience Desk Executive (Delhi)
🏢 Hulp
📍 Delhi