A Pre-Sales Head leads and scales the inside sales, lead qualification, and call center operations. They own the entire lead lifecycle from digital or channel partner generation up to scheduling high-quality site visits and handing off ready prospects to the closing sales team.

Key Responsibilities
- Lead Lifecycle Management: Own inbound and outbound lead flows, setting response time SLAs (speed-to-lead), and refining qualification frameworks.
- Team Leadership & Training: Manage, mentor, and coach pre-sales/telesales managers and executives on product knowledge and objection handling.
- Sales Coordination: Ensure a smooth handover of qualified prospects and confirmed site visits to the closing sales team.
- Operations & CRM Hygiene: Monitor CRM workflows, data accuracy, telephony systems, and daily funnel metrics.
- Performance Analytics: Track key metrics like lead-to-site-visit conversion ratios, call volumes, and drop-offs to optimize campaigns with marketing.

Key Performance Indicators (KPIs)
- Lead response time (Speed-to-lead)
- Lead-to-site-visit conversion rate
- Total site visits generated
- CRM data hygiene and process compliance
- Overall team productivity and target achievement

📌 Presales Head (Chennai)
🏢 Adityaram Properties
📍 Chennai