Centre Head / Centre Director Mall Operations & Facility Management

Location: Urban Square Mall, Udaipur

Company: Bhumika Enterprises Private Limited (Bhumika Group)

Experience: 15+ Years

Industry: Retail / Mall Management / Real Estate

Job Summary

We are looking for an experienced Centre Head / Centre Director to oversee the complete operations and facility management of Urban Square Mall, Udaipur. The role will be responsible for ensuring productive and seamless management of all Technical Services, Soft Services, Horticulture, Security, Housekeeping, Engineering and overall mall operations.

Key Responsibilities
- Overall responsibility for end-to-end mall operations and facility management.
- Lead and monitor Technical Services, Soft Services and Horticulture operations.
- Oversee MEP, HVAC, electrical, plumbing, DG, lifts, fire & life safety systems and other technical infrastructure.
- Ensure preventive and breakdown maintenance of all mall assets and equipment.
- Manage soft services including housekeeping, security, parking, pest control and waste management.




- Oversee horticulture and landscaping, ensuring high standards of greenery and external areas.
- Ensure smooth functioning, cleanliness, hygiene and overall upkeep of the mall.
- Manage vendors, contractors and service partners, including performance monitoring and SLA compliance.
- Drive CAM, utility management, operational budgets and cost optimisation.
- Ensure compliance with statutory, safety, fire, environmental and other regulatory requirements.
- Coordinate with tenants and retailers for operational requirements, maintenance and fit-out activities.
- Ensure excellent customer experience and mall ambience.
- Develop and implement SOPs, preventive maintenance plans and operational standards.
- Handle emergencies, breakdowns, crisis situations and business continuity requirements.
- Monitor energy consumption and implement initiatives for energy efficiency and sustainability.
- Lead, manage a

📌 Centre Head (Udaipur)
🏢 Bhumika Enterprises - Udaipur
📍 Udaipur