23 Aug
|
AV People Kart Private
|
Gokarna
23 Aug
AV People Kart Private
Gokarna
Job Title: Front Office Associate - F&B; Service
Location: Gokarna, Karnataka
Department: F&B;
Experience: 1-3 years
Compensation: Salary + Food + Accommodation
Work Mode: In office | 6 Days Working
Key Responsibilities:
1. Cleanliness and Organization:
● Ensure cleanliness and tidiness in all guest areas including dining spaces, restrooms, and common areas.
● Regularly inspect and clean surfaces, furniture, and fixtures to maintain a high standard of cleanliness.
● Arrange tables, chairs, and other furniture to optimize space and enhance the guest experience.
2. Food and Beverage Assistance:
● Assist in the setup and breakdown of dining areas before and after meal service.
● Support food and beverage staff with tasks such as serving, clearing tables, and refilling beverages.
● Communicate guest requests and preferences to the appropriate staff members promptly and accurately.
3. Customer Service:
● Greet guests warmly and assist them with seating arrangements and any inquiries they may have.
● Anticipate guest needs and proactively address them to ensure a seamless and enjoyable experience.
● Handle guest complaints or concerns professionally and escalate issues to management when necessary.
4. Team Collaboration:
● Collaborate effectively with other team members to deliver excellent service and maintain a positive work environment.
● Communicate efficiently with kitchen staff, servers, and management to coordinate tasks and ensure smooth operations.
● Assist colleagues during busy periods and offer support wherever needed to uphold service standards.
5. Health and Safety Compliance:
● Adhere to all health and safety regulations, including proper sanitation procedures and food handling practices.
● Report any safety hazards or maintenance issues to the appropriate personnel immediately.
● Participate in training sessions on safety protocols and maintain knowledge of emergency procedures.
Qualifications:
● High school diploma or equivalent in
📌 Front Office Associate (Gokarna)
🏢 AV People Kart Private
📍 Gokarna