Role & responsibilities
- Generate new business for air export and import cargo movements.
- Develop and maintain relationships with freight forwarders, exporters, importers, CHA/customs brokers, airlines, GSAs, consolidators, and logistics companies.
- Identify prospective customers and develop new sales opportunities.
- Handle air freight sales, rate enquiries, quotations, negotiations, and customer follow-ups.
- Coordinate with airlines and GSAs for cargo space availability, pricing, booking, and shipment planning.
- Negotiate competitive freight rates with airlines and other service providers.
- Manage day-to-day air cargo operational activities and ensure timely shipment execution.
- Coordinate with customers, airport cargo terminals, CHA, transporters, airlines, and internal teams.
- Monitor shipment movement from booking, documentation, customs clearance, uplift, transit, and final delivery.
- Handle urgent, priority, project, and time-sensitive cargo requirements.
- Ensure proper preparation and coordination of AWB/HAWB/MAWB and other cargo documentation.




- Follow up on pending shipments, offloads, cargo discrepancies, delays, and operational issues.
- Maintain strong customer relationships and ensure high service standards.
- Develop business from existing customers through cross-selling and repeat business.
- Monitor market freight rates, airline capacity, routes, and competitor activities.
- Maintain sales pipeline, customer database, quotations, booking reports, and business development records.
- Coordinate payment and outstanding follow-ups with customers where required.
- Work towards assigned monthly and annual sales, revenue, tonnage, and profitability targets.

Preferred candidate profile
- Minimum 5+ years of relevant experience in Air Cargo, Freight Forwarding, Airline Cargo, GSA, Logistics, or related industry.
- Strong knowledge of Air Export and Import Freight Forwarding.
- Positive understanding of airline cargo booking and airport cargo operatio

📌 Air Cargo Sales Manager (Bengaluru)
🏢 Delmos Aviation
📍 Bengaluru