About Aerchain (Why Us?)

We’re rewriting the rules of procurement with an AI-first platform that powers $20B+ in enterprise spend.

From $4M ARR today to $25M ARR and beyond, our mission is to build enterprise-grade, AI-first procurement software for global enterprises across manufacturing, FMCG, and services.

Role Snapshot

You’ll own a portfolio of enterprise accounts and the value they realise — leading a team of Engagement Managers and holding the outcome, not just the delivery. You’re the senior Aerchain owner for your portfolio: accountable for adoption, value realisation, retention and growth, the executive relationship, and the commercial health of every account. You set the delivery and governance standard your Engagement Managers run to, step in on the hardest escalations, and develop the team. You report to the Business Head.

What You’ll Drive

Portfolio & Value Ownership
- Own the outcomes across your portfolio — accountable for value realised, not just features shipped or projects closed.




- Hold the customer-value metrics standard across all accounts; ensure every account can point to measurable value.
- Own the executive relationship with your portfolio’s most senior stakeholders.

Team Leadership — Engagement Managers
- Lead and develop a team of Engagement Managers — build their judgment, and shape their output.
- Set the delivery, governance, and quality standard your Engagement Managers run to;
- review account health and keep them unblocked.
- Own allocation and coverage across the portfolio; step in personally on the hardest accounts and escalations.

Customer Success
- Own retention, renewals, and expansion across the portfolio — protect and grow account value.
- Run executive business reviews; translate product value into customer outcomes and references.
- Own account health — renewal risk, expansion pipeline, and margin — partnering with Sales.

Delivery Governance & Escalation
- Set portfolio-level governance, cadence, and predictability

📌 Implementation Lead (Bengaluru)
🏢 Aerchain
📍 Bengaluru