Job Title:
Senior Machine Learning Engineer

Department, Level:
Subs/Pay, X22

Location:
Bangalore

Work Type:
Full time

JOB SUMMARY:
As a Sr. ML Engineer on the Subs Intelligence team, you will work closely with Subscriptions Data Scientists to build the pipelines and feature stores that take journey-prediction and intervention-matching models — churn risk, conversion propensity, and offer/response models — into production, and ensure their ongoing upkeep. You will also build the workflow and pipeline for subscriber lifecycle forecasting, powering scalable, always-on, personalized engagement across the customer journey (onboarding → engaged → churn risk → re-acquisition).

About the team:
Subscriptions and Payments Team powers the end-to-end direct monetization engine for
India’s largest subscription platform
, with over
250M+ subscriptions
. We build scalable, multi-tenant systems for acquiring users via D2C and partner channels, reducing churn through intelligent renewal and retry mechanisms,



and integrating deeply with global and local payment ecosystems like UPI Autopay and card mandates. Our platform drives seamless onboarding, high retention, and reliable payments at scale—enabling frictionless subscription experiences across geographies and devices.

Key responsibilities:
- Possess deep knowledge of core systems and take full responsibility for the code, design, and project delivery, ensuring high quality and on-time completion
- Build and evolve end-to-end ML lifecycle systems from data processing to model serving — for journey prediction, churn/conversion propensity, and intervention-matching models — using technologies spanning big data frameworks to ML platforms (TensorFlow, PyTorch)
- Design and implement sophisticated monitoring systems that track both technical health and model quality metrics (prediction accuracy, drift, intervention lift)
- Create advanced experimentation frameworks that enable rapid A/B testing of journey-prediction algorithms and

📌 Senior Machine Learning Engineer (Bangalore Metropolitan Area)
🏢 JioStar
📍 Bangalore Metropolitan Area