Job Description
Head of GBS Insights & Analytics
Location:
Bengaluru

Reporting to:
Head of GBS Strategy and Transformation

Travel:
Europe, India, Americas, APAC (as business needs)

Relocation Assistance:
Eligible

At Kraft Heinz, we grow our people to grow our business, because we believe that excellent people make great companies. Our ability to define and deliver global solutions is a key differentiator and a value driver across all our global service centers. The core of our operating model and value proposition is our unique position enabled by process scale and capability, supporting delivery of KHC’s strategy through global efficiency and value creation.

The goal of the
Head of GBS Insights & Analytics
is to transition Kraft Heinz GBS from a reactive operational team to a proactive intelligence team. As we automate the "doing," you will build the capabilities for the "thinking." You will lead the strategy to embed advanced analytics into the DNA of every service line (Finance, Supply Chain, HR, ...),



ensuring that our global teams move from processing data to delivering granular, predictive insights and preemptive recommendations that steer the business.

Key Responsibilities
Predictive Strategy & 3YP:
Design a 3-year roadmap that (1) shifts GBS service lines from descriptive (What happened?) to predictive (What will happen?) and prescriptive (How can we avoid/optimize it?); and (2) enables GBS service lines to provide granular insights and recommendations on the transactions it owns.
Functional Intelligence Design:
Partner with the GCC operational teams and Global Process Leaders to identify "friction points" where predictive models (e.g., Cash Flow forecasting, Supply Chain bottleneck prediction, Attrition modeling) can prevent operational issues before they occur. Identify with these same stakeholders opportunities for providing granular insights using advanced analytics capabilities.
Value Realization:
Prioritize the identified opportunities and drive busi

📌 Head of GBS Insights (Bengaluru East)
🏢 Kraft Heinz
📍 Bengaluru East