Key Responsibilities

Network Operations & Incident Management
- Lead 24×7 network operations coverage from Bangalore, managing on-call rotations and escalation procedures across US, EMEA, and APAC time zones
- Drive incident triage and resolution for network outages, circuit failures, BGP peering issues, packet loss, and latency events
- Own incident communication with internal stakeholders and external clients (e.g., Ameriprise, Macquarie, Envestnet, Citi) during network events
- Coordinate with managed network providers (Aquablue, Lumen, Masergy/Cato) and carrier NOCs to resolve circuit-level issues
- Monitor network health using LogicMonitor and other tools; reduce alert noise and improve signal-to-noise ratio

Firewall, Routing & Switching
- Execute firewall changes on Cisco ASA, Palo Alto, and FortiGate platforms, including ACL modifications, NAT rules, object-group configurations, and security policy updates
- Configure and troubleshoot BGP (eBGP/iBGP), OSPF, and static routing across multi-site data center and extranet switching fabrics




- Manage F5 BIG-IP load balancer configurations including VIP creation, pool management, SSL profiles, and health monitors
- Maintain Cisco Nexus (N9K) data center switching infrastructure and Cisco ISR/4400-series WAN routers

Client Connectivity & Extranet Management
- Manage a portfolio of 50+ client MPLS, VPN, and point-to-point circuits supporting financial services data exchange (SFTP, API, FIX)
- Coordinate circuit installations, failover testing, and bandwidth upgrades with Aquablue, Lumen, and client networking teams
- Maintain and update the client connectivity portfolio documentation, including NAT mappings, BGP configurations, and failover procedures
- Serve as a technical escalation point for Zendesk tickets routed to the Networking and FSM Client Connectivity queues

Change Management & Compliance
- Author and execute network change requests in Jira Change Management (CHM), including detailed maintenance plans,

📌 Senior Manager Network Engineering (Bengaluru)
🏢 InvestCloud
📍 Bengaluru