LLKAY started out providing connectivity solutions to laboratories and within a few years, grew to also provide data management solutions to ambulatory organizations. ELLKAY is now a trusted data management partner in five healthcare segments. ELLKAY’s solutions continue to serve laboratories and ambulatory practices and have expanded to empower hospitals and health systems, healthcare IT vendors, ambulatory practices, health plans, and other healthcare organizations with cutting-edge technologies and solutions that drive their growth and interoperability strategies.
Today, ELLKAY remains true to our core values, building strong partner relationships and offering unparalleled service and support while providing cutting-edge, scalable solutions to the challenges our customers face in today’s data-rich world.
ELLKAY's experience, customer-focused approach, and reputation for innovation, speed, and accuracy differentiate ELLKAY as a premier partner for your interoperability needs and data management strategy.
Job Description:
We are seeking a highly organized,
detail-oriented entry-level professional to support and project manage internal initiatives focused on customer retention and growth. This role sits at the intersection of Customer Success, Sales, and Operations, playing a critical part in driving cross-functional alignment, improving customer outcomes, and scaling internal processes. The ideal candidate is proactive, structured, and comfortable working across teams, with a strong interest in leveraging technology—including AI—to improve efficiency and insights.
Essential Duties & Responsibilities:
*Project Management & Internal Coordination*
- Own and project manage internal customer retention initiatives from planning through execution
- Organize and lead cross-functional meetings with stakeholders (Customer Success, Sales, Product, Operations)
- Track action items, drive accountability, and ensure timely follow-through across departments
- Build clear proj
📌 Customer Success Operations Coordinator (India)
🏢 ELLKAY
📍 India