Position Overview

We are seeking an experienced Technical Writer with strong Salesforce knowledge and proposal development experience to support technical documentation, RFP/RFI responses, and client-facing proposals. The ideal candidate will have 5+ years of experience in technical writing, with a solid understanding of the Salesforce ecosystem and the ability to translate complex technical concepts into clear, concise, and compelling content.

Key Responsibilities
- Develop and maintain technical documentation, solution overviews, architecture documents, user guides, and process documentation.
- Lead and contribute to RFP, RFI, RFQ, and proposal responses, ensuring high-quality and compelling submissions.
- Collaborate with Salesforce Architects, Developers, Consultants, Business Analysts, and Pre-Sales teams to gather and validate technical information.
- Translate complex Salesforce solutions and technical concepts into clear, business-friendly content.
- Develop proposal content including technical approaches, solution descriptions, methodologies, project plans, assumptions,



and deliverables.
- Review and edit technical and proposal content for accuracy, consistency, clarity, grammar, and compliance with client requirements.
- Maintain reusable proposal templates, content libraries, case studies, and Salesforce solution collateral.
- Ensure proposals and technical documents follow required branding, formatting, and submission guidelines.
- Coordinate with SMEs and stakeholders to gather information and ensure timely completion of deliverables.
- Support pre-sales activities, client presentations, capability statements, and other sales enablement materials.

Required Qualifications
- 5+ years of experience in Technical Writing, Proposal Writing, or a similar role.
- Strong experience preparing RFP/RFI/RFQ responses and technical proposals.
- Good understanding of the Salesforce ecosystem, including Salesforce products, solutions, integrations, and implementati

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