Duties and responsibilities

Financial Returns
- Works with superior in the preparation and management of the department’s budget. Duties include:
- Assists in co-ordinating the preparation of the departmental annual budget
- Controls and monitors departmental costs on an ongoing basis to ensure performance against budget
- Controls and analyzes, on an on-going basis, the level of the Sales,Costs,Issuing of food, Quality and presentation of food products, Condition and cleanliness of facilities and equipment, Guest satisfaction, Marketing.

People
- Works with Superior and Human Resource Manager to ensure the departmental performance of staff is productive. Duties include:
- Assists in planning for future staffing needs
- Assists in recruiting in line with company guidelines
- Prepares and administers detailed induction program for new staff
- Assists in maintaining a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation




- Ensures training needs analysis of Kitchen staff is carried out and training programmes are designed and implemented to meet needs
- Provides input for probation and formal performance appraisal discussions in line with company guidelines
- Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance
- Regularly communicates with staff and maintains valuable relations
- Approves leave after considering hotel occupancies

Guest Experience
- Build and maintain positive relationships with all internal customers and guests in order to exceed their needs
- Take action to address these needs in order to exceed their expectations
- Create a positive hotel image in every interaction with internal and external customers
- Adhere to hotel brand standards
- Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests
- Assist guests and escort them to locations within the hotel at their request
- Maintain k

📌 Sous Chef (Gurugram)
🏢 Holiday Inn Gurgaon NH8
📍 Gurugram