About The Company
Swan Solutions & Services Pvt. Ltd. is a leading IT Infrastructure and Digital Transformation company with over 36 years of industry experience. Headquartered in Mumbai, Swan is a ₹1,400+ Crore organization delivering IT Infrastructure, Cloud, Cybersecurity, Networking, Virtualization, Storage, and Managed Services to leading BFSI, PSU, SMB, and Corporate customers.

Swan is a technology partner with leading organizations including HP, Cisco, Microsoft, VMware, and NetApp.

About The Role
We are looking for an experienced
Asst. Manager – Onsite IT Operations
to manage onsite IT infrastructure, end-user support, network operations, IT assets, vendors, and infrastructure availability. The role involves coordinating with internal teams, vendors, and business stakeholders to ensure smooth and reliable IT operations.

Location:
Ujjain, Madhya Pradesh

Department:
IT Operations

Employment Type:
Contractual – Yearly Basis

Experience:
10–11 Years

Working Days:
Monday to Saturday

Shift:
General Shift

Key Responsibilities




- Act as the IT interface for business requirements and coordinate with internal teams and vendors to fulfil IT needs.
- Provide onsite support for laptops, desktops, printers, CCTV, Dell servers, Cisco devices, firewalls, access systems, and other IT hardware.
- Ensure timely incident resolution in coordination with Service Desk and technical teams.
- Manage IT assets including deployment, maintenance, stock control, health checks, and physical audits.
- Coordinate with vendors for hardware repairs, cabling, AMC, and infrastructure activities.
- Maintain IT/server rooms, including backup, equipment checks, and safety and security compliance.
- Ensure availability and performance of LAN/WAN infrastructure, including wired and wireless networks.
- Manage SD-WAN, firewalls, Active Directory, Microsoft 365, and Veeam backups.
- Coordinate with AWS/Azure vendors for cloud infrastructure provisioning.
- Execute hardware, software, and netwo

📌 Asst. Manager – Onsite IT Operations (Mumbai)
🏢 Swan Solutions and Services
📍 Mumbai