M365 Infrastructure SME / L3 Engineer

We’re Hiring | M365 Infrastructure SME / L3 Engineer | Pan India

We are looking for an experienced
Microsoft 365 Infrastructure SME / L3 Engineer
to take ownership of enterprise-scale
Microsoft 365 tenant administration, identity, security, messaging, and collaboration workloads
.

The ideal candidate should have robust hands-on experience in
Microsoft 365 administration, Exchange Online, Microsoft Entra ID, Microsoft Teams, SharePoint Online, OneDrive, email infrastructure, and migration projects
. This role will primarily focus on L3 support, complex troubleshooting, administration, and ensuring the stability and security of Microsoft 365 environments.

Location : Pan India

Experience : 10–16 Years

Employment Type : Full-time

Key Responsibilities

Microsoft 365 Administration
- Administer and manage enterprise
Microsoft 365 tenants
and core workloads.
- Manage
mailboxes, distribution lists, shared mailboxes, groups, and Microsoft 365 licenses
.
- Perform user provisioning, de-provisioning, access management, and license allocation.




- Troubleshoot complex
Exchange Online and Microsoft 365 production issues
.
- Monitor service health and proactively identify and resolve tenant-level issues.

Identity & Security
- Manage
Microsoft Entra ID (formerly Azure AD)
administration and identity services.
- Configure and troubleshoot
Multi-Factor Authentication (MFA)
.
- Configure and support
Single Sign-On (SSO)
for enterprise applications.
- Troubleshoot
application SSO and authentication-related issues
.
- Work with identity, access, and security teams to maintain secure enterprise environments.
- Support enterprise identity and access management policies and controls.

Messaging & Email Infrastructure
- Manage and troubleshoot
Exchange Online
and enterprise messaging services.
- Troubleshoot
email delivery, mail flow, SMTP relay, connectors, and authentication issues
.
- Investigate mail delivery failures, NDRs, routing issues, a

📌 Infrastructure SME (Bangalore Metropolitan Area)
🏢 Berribot
📍 Bangalore Metropolitan Area