Job Requirements
Market returns monitoring / analysis / communication
Co-ordinate for Defect group CFTs & Project management of Quality Improvements
Product & Process Audits and PDCAs
Digitization of Quality processes for efficiency and effectiveness
Monthly consolidation and review with stakeholders
Monitor COQ & Initiatives for Improvements
Communication of Kaizens with Service & Sales team
Design validation & Reliability Testing for Recent products
Training & development of Team members
Reduction in Market returns & Improving market perception on Product Quality
Threshold management, stock correction & correction actions through 8D approach
Monitoring & Improving NPS score for Product Quality through Action plans




Monitoring & Implementation of Product Quality Improvement projects
Monitor & reduce COQ in terms of cost per watch
Participate in Continuous Improvements Kaizen, Lean, TQM etc
Active participate in ISCM driven initiatives like 5S / Safety / Digitization etc.,

Work Experience
Engineer Graduate in Mechanical Engineering
Experience in Quality Domain / Quality engineering
Adaptable for travel for work requirements.
Good in analytical thinking and problem-solving skills / Six sigma black belt
Certified auditor for ISO 9001
Good in System & Process Orientation

📌 Manager- Customer Assurance (Hosur)
🏢 Titan
📍 Hosur