Job Description

Role Summary

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We are looking for a dynamic and client-focused Account Manager with proven experience in the Staffing industry- Domestic markets, particularly in handling Contract-to-Hire (C2H) requirements. The ideal candidate will be responsible for managing key client accounts, driving account growth, strengthening client relationships, and acting as the Point of Contact for all recruitment-related activities.

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Key Responsibilities

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- Manage and grow assigned client accounts within the staffing business.
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- Act as the Single Point of Contact for clients(Domestic), ensuring seamless communication and service delivery.
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- Build and maintain strong relationships with hiring managers, stakeholders, and procurement teams.
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- Conduct regular client meetings to understand hiring plans, business requirements, and workforce needs.
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- Drive account mining by identifying recent business opportunities, additional hiring requirements, and cross-selling staffing services.
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- Collaborate closely with delivery and recruitment teams to ensure timely closure of C2H positions.
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- Monitor hiring pipelines, submission quality, interview schedules, offer management, and onboarding.
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- Ensure adherence to client SLAs, TAT, and quality metrics.
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- Resolve client escalations promptly and maintain a high level of customer satisfaction.
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- Prepare and present account reviews, hiring dashboards, hiring forecasts,



and business updates to clients and internal leadership.
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- Negotiate commercial terms, resource deployment timelines, and contract-related discussions whenever required.
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- Work towards revenue growth, account profitability, and client retention.
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Required Skills & Experience

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- 15+ years of experience in the Staffing industry (Domestic markets)
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- Hands-on experience managing Contract-to-Hire (C2H) staffing engagements.
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- Strong experience in client relationship management and account management.
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- Proven expertise in conducting client meetings and stakeholder management.
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- Experience in account mining, farming existing accounts, and identifying business expansion opportunities.
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- Excellent understanding of end-to-end recruitment lifecycle and staffing operations.
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- Strong communication, negotiation, and presentation skills.
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- Ability to coordinate with internal recruitment/delivery teams to ensure successful closures.
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- Good analytical skills with experience in MIS reporting and account performance tracking.
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- Ability to manage multiple client accounts simultaneously.
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Preferred Qualifications

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- MBA/PGDM or Bachelor's degree in Business Administration, Human Resources, or a related field.
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- Experience working with enterprise clients in the IT staffing industry.
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- Familiarity with ATS, CRM, and recruitment management tools.
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📌 Key Account ManagerH Hiring)- Domestic Staffing (Bengaluru)
🏢 Artech
📍 Bengaluru