Location Name:
Pune Corporate Office - HO

Job Purpose
Plan for design and delivery of process improvements by guiding team to understand & analyze business requirements, planning & budgeting for projects, leading team in development, planning and monitoring of launch & on-field performance, and managing varied stakeholders to achieve desired objectives and support business growth for SmallBusiness Lending business.

Duties And Responsibilities
- Analysis of existing processes & systems
- Analyze multiple processes in SME business (such as pre & post logging, underwriting, sourcing, disbursal etc.) and identify the processes where there is a scope of improvement (such as redundant/ lengthy processes)
- Guide team on mapping of end to end process to examine its functionality.
- Segregate the activities related to processes in various categories such as online/ automated/ manual, and seek understanding of systems being impacted, processes’ expected outcome and current tat
- Identification of improvement opportunities (new process design or enhancements)




- Engage with business and stakeholder to discuss & understand their requirements in terms of any process enhancement
- Identify the scope of improvement such as process efficiencies, tat reduction, automation opportunities, cost reduction or simplification of processes
- Design the project approach to manage & address the identified gaps or to drive improvement opportunities by means of defining new design of go-to processes
- Present the business case along with the cost benefit analysis to the business stakeholders in order to obtain their sponsorship
- Project planning and management
- Lead team to segregate the accepted requirements into current process design or enhancement projects and prioritize projects for delivery of requirements basis business urgency & criticality
- Identify resource requirements for various projects, define project teams, create project charter and allocate the responsibilities among team mem

📌 Unit Manager (Pune Division)
🏢 Bajaj FinServ
📍 Pune Division