Job Biography
- Creates promotes and fosters individual and organizational effectiveness with an array of progressive and diverse programs
- Implements and monitors these programs to enhance employee development partnerships and organizational enrichment
- Possesses the knowledge of LOD theories techniques and interventions and uses this knowledge to execute and support LOD interventions and evaluate their effectiveness

Job Purpose
- Have a strong understanding of the organizations objectives Develop and execute LOD interventions aligned to these objectives
- Develop opportunities for employees to learn and grow professionally and perform to their maximum potential
- Act as liaison and advisor to the organizations stakeholders and facilitate initiatives across the organization

Principal Accountabilities
- Designs and develops frameworks programs content and provides support in ensuring its successful implementation
- Ensures timely roll out of various interventions learning journeys, sessions, batches as per the defined calendar
- Facilitates workshops, meetings,



webinars with relevant stakeholders
- Manages and ensures smooth working of the platforms, tools, apps
- Defines updates and socializes Policies and Processes
- Tracks and improves Employee Training Satisfaction Index, Training Effectiveness Index, Employee Satisfaction Index, Training Penetration Index
- Demonstrates a positive understanding of the key trends in technology and digitalization
- Identifies inefficiencies recommends solutions to improve system configuration, automate manual processes and reports
- Gather and analyse facts and data to provide business solutions
- Identifies and incorporates best practices needed for continuous improvement and manages expectations
- Supports audits and provides inputs for continuous improvement basis the audit observations
- Ensures adherence of Policies and Processes while responding to transactions

Secondary Accountabilities
- Resolves queries, tickets within

📌 Specialist - Learning & Organization Development (MNC IT Services) (Mumbai)
🏢 RiverForest Connections
📍 Mumbai