Job Description Job Description – Admission Counselor n Position: Admission Counselor n Department: Admissions n Location: Jaipur n Industry: Education / International School n Reporting To: Head of Admissions / School Leadership n About the Role n We are looking for an experienced, student-centric, and proactive Admission Counselor to manage prospective parent enquiries and guide families throughout the school admission journey. n The ideal candidate should have excellent communication and interpersonal skills, a customer-focused approach, and the ability to effectively communicate the school's vision, academic programmes, learning philosophy, and overall value proposition to prospective families. n The Admission Counselor will play a key role in converting enquiries into admissions while ensuring that every prospective family receives a professional, informative, and positive experience. n Key Responsibilities n 1. Enquiry & Lead Management n n Handle admission enquiries received through phone calls, emails, walk-ins, website, social media, and other digital channels . n Understand the requirements and expectations of prospective parents and provide appropriate information. n Maintain regular follow-ups with prospective families and ensure timely responses to all enquiries. n Manage the admission enquiry pipeline and track leads from initial enquiry through enrolment. n n 2. Parent Counselling & School Representation n n Counsel prospective parents regarding the school's curriculum, academic programmes, teaching methodology, facilities, activities, and overall educational philosophy . n Clearly communicate the school's vision, mission, values, and unique value proposition. n Address parent queries and concerns professionally and provide accurate information. n Build strong relationships with prospective parents and create a positive impression of the school. n n 3. School Tours n n Conduct skilled and engaging campus/school tours for prospective families. n Explain key facilities, learning spaces, programmes, activities, and student experiences during the tour.



n Personalise the school tour based on the interests and requirements of the family. n Ensure prospective parents receive a welcoming and memorable experience. n n 4. Admission Process Management n n Guide parents through the complete admission process, including: n Enquiry and registration n Application submission n Documentation n Assessments/interactions n Admission decision n Fee/payment formalities n Final enrolment n Coordinate with academic, administration, finance, and other relevant departments to ensure a smooth admission experience. n Keep parents updated about the status of their application at every stage. n n 5. Data & MIS Management n n Maintain accurate and updated records of enquiries, leads, follow-ups, applications, conversions, and enrolments . n Regularly update the admission CRM/MIS or other lead management systems. n Prepare admission-related reports and provide regular updates to the reporting manager. n Monitor lead conversion and follow-up effectiveness. n n 6. Parent Relationship Management n n Develop and maintain solid relationships with prospective and newly enrolled families. n Ensure timely and professional communication throughout the admission journey. n Handle parent concerns and coordinate with the concerned teams for resolution. n Maintain a high level of professionalism and confidentiality while dealing with families. n n 7. Admission Events & Outreach n n Support and participate in Open Houses, admission events, school exhibitions, parent interactions, workshops, and outreach activities . n Assist in school marketing and admission campaigns when required.



n Support other admission-related activities and initiatives assigned by the management from time to time. n n Required Skills & Competencies n n Excellent verbal and written communication skills . n Strong counselling, presentation, and interpersonal skills. n Customer/parent-centric approach with strong relationship-building ability. n Good understanding of the school admission process and education sector . n Strong follow-up and lead-conversion skills. n Ability to confidently conduct school tours and presentations. n Good coordination and organisational skills. n Proficiency in MS Office, CRM/MIS, email, and digital communication platforms . n Ability to handle multiple enquiries and priorities effectively. n Professional appearance, positive attitude, and confident personality. n n Educational Qualification n n Bachelor's degree in Education, Business Administration, Marketing, Communication, Psychology, or a related field . n A postgraduate qualification will be an added advantage. n n Experience n n 3–6 years of relevant experience in school admissions, counselling, education sales, customer relationship management, or a similar role. n Experience in IB / IGCSE / International / Premium K-12 schools will be preferred. n Candidates with strong experience in parent counselling and admission conversion may also be considered. n n Key Performance Indicators (KPIs) n n Number of qualified admission enquiries handled. n Lead-to-application conversion. n Application-to-enrolment conversion. n Timeliness and quality of follow-ups. n Parent satisfaction and experience. n Accuracy of admission MIS/CRM data. n Participation and contribution to admission events and outreach initiatives. n n Ideal Candidate Profile n The ideal candidate will be a confident communicator, empathetic counsellor, and relationship builder who can understand the needs of parents and effectively present the school's educational offerings. The person should be target-oriented while maintaining a warm, professional, and student-first approach.

📌 Admission Counselor (Jaipur)
🏢 The Kulish School
📍 Jaipur