Job Description

Role : Sales Account Manager – Europe

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Job Type : Full-time

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Job Location : Mumbai, Andheri East (Hybrid)

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Who Are We

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Expo – Europe is a premium custom exhibit rental firm serving the European market since 1979.

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Recognized across the industry for revolutionary innovations that have reshaped how trade show

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exhibits are designed and manufactured – from our tall product line to our groundbreaking AIR –

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we have partnered with 500+ multinational brands and delivered more than 10,000 trade show

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booths worldwide.

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Today, we help our customers attract more visitors to their booths with even

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better coverage and local support across Europe.

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Job Summary

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We are seeking a Account Manager – Exhibition in Europe to join our team. In

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this IC role, you will support the business development team across the booth sales cycle, taking

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ownership of client communication once the initial brief call is complete. You will the account

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manager to ensure seamless client communication and translate into clear action items for

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internal teams, and coordinate between the Sales Lead, Design, and Costing teams to ensure every

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deliverable moves on time.

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A successful Sales Account Manager has excellent written and verbal communication skills, solid

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follow-through, and the ability to keep multiple stakeholders aligned. The key objective of this

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role is to deliver a top-quality client experience with fast, reliable turnaround by orchestrating the

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work of various internal teams.

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Progression: This role is designed as a pathway to a primary sales position. As they demonstrate

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strong performance and command of the booth sales process,



the role will progressively take on

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greater sales responsibility – with the goal of independently managing accounts and owning the

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full sales cycle as a Primary Account Manager.

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Key Responsibilities

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1. Client Email Communication

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• Owns all email correspondence with clients after the initial sales pitch/brief call.

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• Responsible for addressing client queries and doubts in a timely manner.

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• Utilizes a standard questionnaire (on which they are trained) to respond directly to

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clients – covering approximately 90% of typical client questions.

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2. Action Management

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• Transcribes and translates client calls into actionable items for the relevant teams.

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• Deploys action points with the respective stakeholders.

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• Monitors and tracks Turnaround Time (TAT) for all deliverables.

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3. Cross-Team Coordination

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• Acts as the liaison between the Sales Lead, Design, and Costing teams.

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• Communicates requirements clearly to ensure alignment across functions.

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Job Qualifications and Skill Sets

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• Must hold an MBA degree from an accredited university.

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• 3–5 years of work experience in sales; prior experience serving Western European

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markets is strongly preferred.

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• Must be willing to work according to the client market's time zone (CET for DE/NL

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clients).

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• Ability to work with multiple stakeholders and collaborate closely with them to

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determine acceptable solutions.

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• Excellent written and verbal communication skills.

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• A track record of following through on commitments.

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• Excellent planning, organizational, and project management skills.

📌 Account Manager - Europe (Mumbai)
🏢 Exponents Insta USA
📍 Mumbai