Job Description

Job Description – Technical Project Manager RPA & Agentic AI Projects Company: Catnip Infotech Pvt. Ltd. Location: Chennai Employment Type: Full-time Experience: 7–12 years Reporting To: Delivery Head / Practice Head Role Overview Catnip Infotech is looking for an experienced Technical Project Manager to lead enterprise-level Robotic Process Automation (RPA), Artificial Intelligence, and Agentic AI implementation projects. The candidate will be responsible for end-to-end project delivery, including requirements assessment, solution planning, technical coordination, customer communication, resource management, risk management, governance, and successful production deployment. Key Responsibilities * Manage the complete lifecycle of RPA and Agentic AI projects—from discovery and solution design through development, testing, deployment and support. * Conduct process-discovery workshops with customers and identify automation and AI opportunities. * Translate business requirements into functional requirements, technical specifications, user stories and project plans. * Work closely with RPA developers, AI engineers, solution architects, business analysts, infrastructure teams and customer stakeholders. * Prepare project scope, effort estimates, timelines, resource plans, milestones and delivery schedules. * Manage multiple projects and project teams simultaneously. * Lead RPA implementations using platforms such as IBM RPA, UiPath, Automation Anywhere or Microsoft Power Automate. * Coordinate the development and deployment of Agentic AI solutions involving AI agents, LLMs, APIs, enterprise applications, databases and knowledge repositories. * Understand agent orchestration, prompt workflows, human-in-the-loop processes, tool calling, RAG and enterprise AI integrations. * Ensure secure integration with systems such as SAP, Oracle, Salesforce, HRMS, CRM, ERP, email, document management platforms and customer portals. * Coordinate infrastructure, cloud, on-premises, cybersecurity and access-related requirements. * Track project progress, dependencies, issues, risks, change requests and mitigation actions. * Conduct daily or weekly project reviews and provide accurate status reports to customers and internal management. * Maintain project documentation, including project plans, MOMs, RAID logs, change-control records, test reports and acceptance documents. * Establish delivery governance,



quality controls and escalation mechanisms. * Ensure adherence to coding standards, security requirements, data privacy policies and responsible-AI principles. * Plan and coordinate SIT, UAT, performance testing, production deployment and hypercare support. * Monitor automation success rates, AI response quality, accuracy, adoption and business benefits after deployment. * Manage customer expectations and maintain strong relationships with business and technology stakeholders. * Support presales activities by contributing to solution proposals, effort estimations, demonstrations, SOWs and technical presentations. * Mentor team members and encourage timely, high-quality and accountable project delivery. * Identify opportunities for project expansion, additional automation and AI-led transformation. Required Technical Knowledge * Strong understanding of RPA architecture, bot development, orchestration, scheduling and exception handling. * Familiarity with RPA platforms such as IBM RPA, UiPath, Automation Anywhere or Power Automate. * Understanding of Agentic AI, Generative AI, LLMs, AI agents and multi-agent workflows. * Knowledge of RAG, vector databases, embeddings, prompt engineering and knowledge-base integration. * Understanding of API integration, REST services, JSON, webhooks and database connectivity. * Familiarity with Python, .NET, JavaScript or similar technologies is preferred. * Knowledge of SQL and enterprise databases. * Understanding of cloud and on-premises deployment models. * Familiarity with Azure, AWS, IBM Cloud or hybrid-cloud environments. * Awareness of application security, RBAC, IAM, credential vaults, audit logging and data privacy. * Experience with Agile, Scrum and traditional project-management methodologies. * Working knowledge of Jira, Azure DevOps, MS Project, Confluence or equivalent tools. Educational Qualification * Bachelor’s degree in Engineering, Computer Science, Information Technology or a related discipline. * MBA or postgraduate qualification will be an advantage. * PMP, PRINCE2, Scrum Master,



SAFe or similar certification is preferred. * RPA, cloud or AI-related certifications will be an added advantage. Experience Requirements * 7–12 years of overall IT experience. * Minimum 3–5 years of experience managing automation, RPA, AI, analytics or digital-transformation projects. * Proven experience delivering customer-facing enterprise technology projects. * Experience managing cross-functional technical teams. * Experience in BFSI, manufacturing, real estate, HR, finance, supply chain or other enterprise domains will be advantageous. * Experience handling multiple customers or projects concurrently is preferred. Key Skills and Competencies * Solid technical project-management capabilities * Excellent customer and stakeholder management * Project planning and effort estimation * Team leadership and resource management * Risk, issue and dependency management * Strong analytical and problem-solving skills * Excellent written and verbal communication * Ability to prepare professional reports and presentations * Strong ownership and delivery-focused mindset * Ability to work in a fast-paced environment * Willingness to learn emerging AI and automation technologies * Ability to communicate effectively with both business and technical teams Key Performance Indicators * Projects delivered within committed scope, schedule and budget * Achievement of project milestones and customer acceptance * Quality of deployed RPA and Agentic AI solutions * Bot stability, automation success rate and production availability * Accuracy and reliability of AI-agent outputs * Timely closure of issues, risks and change requests * Customer satisfaction and stakeholder feedback * Resource utilisation and team productivity * Compliance with documentation, security and governance requirements * Realisation of expected business benefits and automation ROI * Identification of new automation and AI opportunities within customer accounts Preferred Candidate Profile The ideal candidate should combine strong project-management skills with a practical understanding of RPA, AI and enterprise integrations. The person should be proactive, customer-focused, technically confident and capable of taking complete ownership of complex automation and Agentic AI programs. Candidates who can join immediately or within a short notice period will be preferred.

📌 Technical Project Manager (Chennai)
🏢 Catnip Infotech Private
📍 Chennai