Job Description

Role: Inside Sales Team Lead

n

Zolo | Coliving

n

Drive the team. Own conversions. Build a high-performance sales floor.

n

Offered CTC: 7 - 10 LPA

n

Why this role exists

n

Zolo's inside sales engine is the primary driver of occupancy and revenue across its coliving portfolio. While individual associates handle customer conversations, consistent performance at scale depends on strong on-floor leadership.

n

As we scale, the challenge is not just generating leads — it is ensuring high conversion rates, strong follow-up discipline, and a motivated, high-energy sales floor every day.

n

This role exists to ensure that each team of inside sales associates operates with discipline, urgency, and intent — delivering consistent conversion outcomes while maintaining a robust customer experience.

n

If the Associate Team Lead is strong, the team converts consistently.

n

If the Associate Team Lead is weak, lead leakage, poor follow-ups, and low energy quickly impact revenue.

n

Your mandate is clear

n

n
- Own the performance of your inside sales team end-to-end
n
- Drive daily conversions, follow-ups, and revenue outcomes
n
- Coach and improve call quality, pitching, and objection handling
n
- Maintain high energy, motivation, and discipline on the floor
n
- Ensure zero lead leakage and strong CRM hygiene
n
- Build a team that consistently meets and exceeds targets
n

n

This is not a tracking role. It is active ownership of team performance and outcomes.

n

About Zolo

n

Finding dependable accommodation has historically been fragmented and inconsistent.

n

People settled for compromises because the system offered few trustworthy options.

n

Zolo reimagined living and hospitality as a connected journey.

n

Zolo Coliving simplifies urban living.

n

Z Vacations enables meaningful travel experiences.

n

Z Hotels serves the modern traveler with consistency, warmth, and operational discipline.

n

Today, over 100,000 people trust Zolo across different phases of life.

n





Our ambition is to build the most trusted living and hospitality ecosystem for the new generation by partnering deeply with property owners who think long term.

n

What you will be responsible for

n

1. Own Team Performance & Outcomes

n

n
- Take full accountability for team targets (calls, connects, conversions, revenue)
n
- Track daily performance and take corrective actions
n
- Identify gaps and drive recovery plans
n
- Ensure no lead is missed or left unworked
n
- Drive strong closure discipline across the team
n

n

2. Drive Execution Discipline & Process Control

n

n
- Enforce strict follow-up discipline across all leads
n
- Ensure accurate and real-time CRM updates
n
- Maintain clean pipeline visibility and next actions
n
- Prevent lead leakage through structured tracking
n
- Build consistency in execution across team members
n

n

3. Coach & Improve Call Quality

n

n
- Listen to calls and identify gaps in communication and pitching
n
- Improve objection handling and closing ability
n
- Conduct mock calls and roleplays
n
- Provide specific, actionable feedback to team members
n
- Drive improvement in conversion rates
n

n

4. Lead Floor Energy & Team Motivation

n

n
- Maintain strong on-floor presence during peak hours
n
- Drive urgency in calls, follow-ups, and closures
n
- Keep team motivated during low-performance periods
n
- Run daily huddles and performance check-ins
n
- Create a high-energy, competitive environment
n

n

5. Solve Problems in Real Time

n

n
- Identify issues impacting connects, conversion, or follow-ups
n
- Take immediate corrective actions on-ground
n
- Adjust approach based on performance trends
n
- Escalate critical blockers quickly
n




- Ensure issues are resolved and not repeated
n

n

What success looks like after 6 – 12 months

n

n
- Team consistently meets or exceeds targets
n
- High conversion rates across all team members
n
- Strong follow-up discipline with zero lead leakage
n
- Noticeable improvement in team call quality and performance
n
- High-energy, motivated, and performance-driven floor
n
- Clean and reliable CRM pipeline
n

n

The floor feels structured, energetic, and consistently high-performing.

n

Who this role is for

n

You will likely thrive here if:

n

n
- You take ownership of team outcomes, not just your own
n
- You enjoy coaching and improving others
n
- You are comfortable in high-pressure, target-driven environments
n
- You bring energy and intensity to the floor every day
n
- You believe strong performance comes from discipline and consistency
n
- You want to grow into a larger leadership role
n

n

Experience we value

n

n
- 2 – 4 years of experience in inside sales / calling roles
n
- Strong individual sales performance track record
n
- Experience mentoring or handling small teams (formal or informal)
n
- Exposure to target-driven environments with daily tracking
n
- Strong communication and customer handling skills
n

n

Hospitality experience is not required.

n

Ownership, coaching ability, and execution discipline are critical.

n

The impact you will have

n

You will directly influence team conversions and revenue outcomes.

n

You will shape the performance and growth of multiple sales associates.

n

You will define the energy and culture of the sales floor.

n

You will impact occupancy and business performance at scale.

n

Why join now

n

Zolo is scaling its inside sales engine rapidly across cities.

n

Consistency in execution and conversion will define success.

n

This role is a key stepping stone to larger leadership roles within the organization.

n

If you believe performance comes from ownership, discipline, and coaching — this is the right opportunity.

📌 Inside Sales Manager (Bengaluru)
🏢 Zolo
📍 Bengaluru