Company : Our Client operates reputed Hotels at various Resort/Leisure/Wildlife destinations.
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Role Overview : As Resort Manager, you will be at the helm of this distinguished WILDLIFE property , driving operational excellence, maintaining the highest standards of service, and upholding the hotel's legacy. This is an opportunity to shape memorable guest journeys while leading a talented team to attain desired levels of Profitability.
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We are seeking a energetic Resort Manager to lead and manage a 30 Keys Boutique Resort in a picturesque Island in India. The ideal candidate will have a passion for the Hospitality Industry and a strong track record of success in managing Boutique Leisure segment properties in REMOTE locations.
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Responsibilities:
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- Guest Experience Excellence: Ensure the highest standard of personalized services, creating memorable experiences for each guest.
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- Team Leadership: Lead and inspire a dedicated team to deliver exceptional service, maintaining a positive and collaborative work environment.
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- Curated Experiences: Develop and oversee unique and tailor-made guest experiences, such as marine activities, water sports, Nature Trails, Beach Treks, Spa treatments etc and ensuring a bespoke touch in every aspect.
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- Relationship Building:
Build and maintain strong relationships with guests, fostering loyalty and repeat business.
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- Financial Management: Oversee budgeting, financial reporting, and cost control measures to ensure profitability while maintaining high-quality standards.
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Qualifications:
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- IHM/Bachelor's degree in Hospitality Management or related field.
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- 10-12 years experience in Boutique Hotels with at least 2 years as Unit Head.
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- Proven track record in managing upscale boutique resorts preferably in a Leisure / Remote Location.
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- Exceptional interpersonal and communication skills.
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- Strong leadership abilities with a hands-on approach.
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- Extensive experience in curating unique Guest Experiences.
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- Established network and relationships within the hospitality industry, Vendors, Travel Trade etc.
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- Financial acumen and proficiency in budget management.
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Preferred Requirements:
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- Past Resort Manager/Unit Head experience in upscale/ boutique Resorts .
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- Ability to thrive in a self sustaining environment with limited support services in a Remote Island location.
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- Past exposure to Remote working conditions such as Wild Life/Island locations would be an advantage.
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- Exceptional problem-solving skills.
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