"This position is open with Bajaj Finance Ltd."
Culture Anchor:
Work Hard: Consistently puts in effort, plans and tracks daily progress to achieve targets.
Execute with Rigor: Takes responsibility for meeting targets with focus and effort.
Own It: Maintains honesty and fairness in all interactions in line with organization's policies.
Act with Integrity.
Duties and Responsibilities
Key Deliverables:
Support field through troubleshooting on system.
Ensuring governance adherence and meeting the TAT.
Monthly hold clearance.
Process analysis & sharing of best practices with the team.
Coordinate with Sales and ensuring mechanism in place for processing of files within desired TAT.
Ensuring timely communication to stakeholders on any change in process.
Liaison with functional team - Operations, Risk, Banking, to cover process gap.
Required Qualifications and Experience
Key Deliverables:
Support field through troubleshooting on system.
Ensuring governance adherence and meeting the TAT.
Monthly hold clearance.
Process analysis & sharing of best practices with the team.
Coordinate with Sales and ensuring mechanism in place for processing of files within desired TAT.
Ensuring timely communication to stakeholders on any change in process.
Liaison with functional team - Operations, Risk, Banking, to cover process gap.