Position: Accounts Receivable Caller

Process: International Voice Process

Experience: Minimum 1+ Year

Location: Guindy, Chennai

Shift Timing: 5:30 PM 2:30 AM (US Shift)

Job Responsibilities
Handle Accounts Receivable (AR) activities for US healthcare physician billing.
Work on CMS-1500 (Physician Billing) claims and understand the overall billing cycle.
Make outbound calls to insurance companies and payers regarding claim status, denials, payments, and outstanding balances.
Follow up on unpaid, denied, rejected, and underpaid CMS-1500 claims.
Analyze claim denials and identify the reasons for non-payment.
Coordinate with internal teams to resolve claim-related issues and ensure timely reimbursement.
Maintain accurate documentation and update claim/account information.
Meet daily productivity, quality, and collection targets.
Communicate professionally with US insurance companies and healthcare representatives.





Candidate Requirements
Minimum 1+ year of experience in US Healthcare AR Calling / Physician Billing / Medical Billing / International Voice Process.
Hands-on knowledge of CMS-1500 and Physician Billing is preferred.
Valuable understanding of US healthcare insurance, claims, denials, payment posting, and AR follow-up.
Excellent English communication and interpersonal skills.
Willingness to work in the US shift.
Valuable negotiation, follow-up, and problem-solving skills.
Candidates with experience handling insurance calls and claim follow-ups will be preferred.

Interested candidates can contact HR for further process and interview details. Shobana HR - 77080 02624

Maria HR - 73977 46782

Rishi HR - 77080 03237

📌 Accounts Receivable Caller Chennai
🏢 Q Way Technologies
📍 Chennai