Job Summary

Graduate Trainee

Responsibilities
Resolve Tier 1 queries and transactions related to core HR processes
Maintaining data pertaining to employee life cycle such as Promotion, Transfer, Contract extension, Title change, Probation & other job change transactions in HR Systems
Managing Employee On boarding formalities
Maintaining Exit formalities
Manage Letter creation activities related to Promotion, Transfer, Termination, Employee Type changes etc.
Managing Learning and Development cases
Managing employee advantages/leaves and Payroll transactions/cases
Managing HR System semi-functional challenges and act as a bridge between Tier 1 & Tier 2 technical teams
Share HR policies, procedures and other relevant documentation with employees to resolve their query/question
Managing & Coordinating queries via Case management tool and emails
Assist with data correction or escalate to HR Specialist, specifically for issues that cannot be resolved through self-service
Adhere to and demonstrate proficiency in agreed KPIs, KRAs, SLAs and customer service standards




Demonstrate good proficiency in HR processes and standard operating procedures

Requirements
Highly Organised and Self-motivated
Result oriented and Proactive in achieving results
Attention to detail and ability to adapt & work towards tight deadlines
Ability to work in a rapid-paced environment with constant deadlines
Excellent Customer service skills and client centric attitude
Valuable written and verbal communication skills
Understanding of HR management practices and procedures
Knowledge of MS Office Suite skills (Word, Excel, Outlook Mail)
Bachelor or Master degree in Human Resources or Personnel Management preferred

Location: Gurugram

Scheduled Weekly Hours: 40

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Analyst Hr Operations Gurugram
🏢 Jones Lang LaSalle (JLL)
📍 Gurugram