Qualifications
Any bachelors Degree.
Proven experience in customer service, preferably in the e-commerce sector.
Excellent written communication skills with solid attention to detail.
Ability to handle multiple customer inquiries simultaneously and efficiently.
Proficiency in using email and chat support software.
Robust problem-solving skills and a customer-centric approach.
Ability to work independently as well as in a team setting.
Familiarity with e-commerce platforms and processes is advantageous.