Key Responsibilities
Make inbound and outbound calls to customers regarding pending payments.
Follow up with customers for overdue and upcoming payments.
Explain outstanding amounts, payment schedules, and due dates clearly.
Convince customers to make timely payments while maintaining skilled communication.
Maintain regular follow-ups through calls and WhatsApp/email wherever required.
Track customer commitments and ensure payments are received as promised.
Update payment status, remarks, and follow-up details in CRM/Google Sheets.
Coordinate with the accounts and operations teams regarding payment-related issues.
Identify delayed or high-risk accounts and escalate them to the reporting manager.
Maintain daily collection reports and achieve assigned collection targets.
Handle customer queries and resolve payment-related concerns professionally.
Ensure all collection activities are carried out according to company policies.

Pay: ₹18,000.00 - ₹25,000.00 per month

Perks
Versatile schedule
Leave encashment
Paid sick time
Paid time off

Experience
Collection: 1 year (Required)

Work Location: In person

📌 Collection Executive Noida
🏢 IMTS Academic u0026 Skills Development College
📍 Noida