22 Aug
|
Repaio Technologies Pvt.Ltd
|
Bengaluru
22 Aug
Repaio Technologies Pvt.Ltd
Bengaluru
Key Responsibilities - Manage and lead a team of 25–30 Collection Executives.
Monitor daily team performance and ensure collection targets are achieved.
Guide, coach, and motivate team members.
Handle escalated customer cases.
Track collection metrics and prepare reports.
Ensure compliance with company policies.
Conduct team briefings and reviews.
Coordinate with management to improve strategies.
Eligibility
Criteria - Minimum 1 year experience as Team Leader in Collections/BPO/Voice Process.
Experience handling 15–20 employees is mandatory.
Fluent Hindi required.
Malayalam, Tamil, Telugu, or Kannada is a plus.
Immediate joiners preferred.
Skills Required - Leadership and team management.
Communication and negotiation.
Target-oriented mindset.
Problem-solving and decision-making.
Basic computer knowledge and reporting skills.
📌 Collection Team Leader Bengaluru
🏢 Repaio Technologies Pvt.Ltd
📍 Bengaluru