22 Aug
|
Highspring India
|
Greater Noida
22 Aug
Highspring India
Greater Noida
Key Responsibilities:
Manage assigned customer accounts and maintain robust relationships.
Handle customer calls, emails, queries, and issue resolution.
Make outbound calls for updates, upselling, and renewals.
Coordinate with internal teams for timely issue resolution.
Maintain customer records and ensure customer satisfaction.
Requirements:
12 years of experience in Customer Service / Account Management / Calling.
Excellent communication skills in English & Hindi.
Solid problem-solving and interpersonal skills.
Comfortable with 6-day working and 9-hour shifts.
Experience in upselling & renewals preferred.
📌 Customer Service Executive Greater Noida
🏢 Highspring India
📍 Greater Noida