Responsible for managing the complete people agenda for all Sales channels (Agency, Bancassurance, Direct etc.) in the region. Needs to develop the HR strategy and ensure effective implementation. In this role will need to develop and maintain a team of competent employees, create a high performance and positive work culture; develop the succession planning road map; manage improvement in Employee Satisfaction

.

Key Responsibilities:
Talent acquisition
Develop the sourcing plan and deploy recruitment plan
Optimize source mix and hiring cost
Ensuring hiring within agreed TAT
On-boarding & Induction
Pre-Joining & Post Joining Formalities
Performance Management
Coordinate the implementation of Performance management processes for the channel
Assist the Zonal Business heads in making promotion decisions
Identify critical positions & suitable candidates for development
Oversee implementation of annual performance appraisal process
HR Operations
Provide feedback on processes & enhancements required in order to ensure alignment of HR processes with business objectives
Ensure alignment with all statutory requirements
Employee Relations
Monitor investigation and action taken on Employee Grievances / Disciplinary issues,



violation of ethical norms
Provide coaching & counselling for the region, in order to build a motivated team; and ensure smooth & cordial relations.
Exit Management
Exit Interview with an effort to retain talent
Full and final settlement

Measures of Performance:
Hiring TAT
Source Mix
Engagement Scores
RHR Scorecard
Operational efficiency TAT & First Time Right
Proactive communication
Employee Attrition
Timely grievance redressal

Required qualifications and experience:

Qualifications:

Management Graduate preferably from HR background.

Experience:
A minimum of 5 8 years of relevant HRBP experience
Experience in handling Regional HR Role
Experience in insurance/BFSI industry preferred

Knowledge and skills desired:
Analytical skills & process orientation
Robust presentation & communication skills
Robust relationship, networking & negotiation skills
Ability to think creatively.
High energy levels and decision-making capabilities that support robust execution of plans.
Ability to handle stress and multi-task in a rapid-paced environment.

📌 Deputy Manager/ Manager Regional Human Resources Noida (India)
🏢 PNB Metlife India Insurance Company
📍 India