Policybazaar.com is one of India's leading online insurance platforms. It is the flagship platform of PB Fintech, which owns the fintech brand, Paisabazaar.com, and the lending & insurance marketplace in the UAE region, Policybazaar.ae. The Policybazaar.com Group has backing from a host of investors including the likes of PE funds and other family offices.

Policybazaar.com started with the purpose to educate people on insurance products and with its offerings has addressed the large and highly underpenetrated online insurance markets.

About the Role

We are looking for a Data Scientist to build and scale next-generation voice bot / conversational AI systems. You will work on real-world problems involving speech recognition, natural language understanding, LLMs, and real-time AI pipelines. This role is highly hands-on and ideal for someone who enjoys building production-grade AI systems, not just experimentation.

Key Responsibilities:
Design and develop end-to-end voice bot systems (VAD → STT → LLM → TTS pipelines)
Build and optimize real-time conversational AI systems
Work with streaming ASR (speech-to-text) and TTS systems
Develop and fine-tune LLM-based workflows for dialogue management
Improve latency, accuracy, and scalability of AI systems
Handle audio data processing, feature extraction,



and model integration
Collaborate with backend teams to deploy models via APIs / WebSockets
Monitor and improve production systems using metrics and feedback loops
Experiment with new models (ASR, LLMs, speaker verification, etc.)

Required Skills:
2+ years of experience in Data Science / Machine Learning
Strong programming skills in Python
Hands-on experience with: NLP / Speech / Audio ML systems LLMs (OpenAI, Gemini, open-source models, etc.)
Deep learning frameworks (PyTorch / TensorFlow)
Experience with real-time systems / streaming pipelines
Positive understanding of: ASR / TTS systems
Model deployment (FastAPI, Docker, etc.)
Familiarity with cloud platforms (AWS / GCP / Azure)

Good to Have:

Experience with voice bots / call center AI / telephony systems
Knowledge of VAD, diarization, speaker verification
Experience with WebRTC / WebSockets / audio streaming
Exposure to low-latency system design
Experience with vLLM or LLM serving frameworks

What We’re Looking For:
Solid problem-solving mindset
Ownership of end-to-end systems
Ability to work in a rapid-paced, startup-like workplace
Someone who can balance research + production

📌 Data Scientist Gurugram
🏢 Policybazaar.com
📍 Gurugram