Role & responsibilities
Front Desk & Visitor Management
Greet and receive all visitors in a pleasant, courteous, and professional manner.
Ensure the reception and lobby area is tidy, welcoming, and well-stocked with basic amenities.
Telephone & EPABX Operations
Attend to all incoming and outgoing calls promptly and transfer them to the desired extensions.
Operate and manage the EPABX system efficiently; maintain extension directories and update contact lists.
Log key calls/messages and coordinate follow-ups as required.
Administrative & Travel Support
Coordinate domestic and outstation travel arrangements, including flight/train and hotel bookings for staff.
Relationship & Coordination
Build and maintain positive relationships with internal teams, visitors, vendors, and service providers.
Liaise with security, housekeeping,
and facility management teams to ensure a smooth office setting.
Desired Candidate Profile
Education: Graduate in any discipline; additional certification in office administration/hospitality is a plus.
Experience: 26 years in a front office/receptionist/admin support role.
Communication: Excellent verbal and written communication skills in English and local language.
Personality: Pleasing personality, well-groomed, and qualified demeanor.
Preferred candidate profile
Strong interpersonal and relationship management skills.
Ability to multitask and handle pressure with a positive attitude.
Basic computer proficiency (MS Office, email, internet).
Hardworking, reliable, and service-oriented mindset.
📌 Front Office Executive Mumbai
🏢 Aptech
📍 Mumbai