This is a excellent opportunity to be part of the Storage team that works on a wide range of tech stacks to support legacy applications and our newly built AWS based solution. Expanding our wings, to Support Microsoft Azure. During a typical workday, an engineer on the Platform Storage team could expect to:
Coordinate with Architecture to understand and develop platform architecture
Develop a RESTful API solution supporting both AWS and Azure.
Work with CloudFormation templates / Terraform to extend and refine our infrastructure
Understand and define performance level needs for the platform
Define logs, alarms, troubleshoot them and fix issues in a defined release cadence
Integrating with multiple internal products to provide seamless CXone CCaaS offerings
Manage RBAC permissions and work with DevOps to maintain least privilege
Develop and refine Jenkins CI/CD pipelines to deploy code, run acceptance tests, and monitor environment health
Effectively collaborate with cross geo team and willing to stretch at times
Effectively collaborate with TS/TAM/NOC to address queries and concerns To Land This Gig You'll Need:
Bachelor's degree in Computer Science, or equivalent




4 to 8 years of experience in software development
Experience with following software languages: NodeJS, Angular 18 and above
Full Stack developer
Open to learn current tech stack as need be - Working knowledge with AWS technologies
Experience designing, developing, deploying and supporting RESTful APIs
Experience troubleshooting multi-threaded applications, mining through logs to determine patterns to identify potential issues and fix them
Experience with developing services, clients and multi-threaded software
Experience developing with SQL Server or equivalent
Experience with/knowledge of agile development processes
Experience with DevOps tools and processes
Jenkins, Git, Docker
Scripting: Unix, Shell, Groovy, Python
Sonarqube - Working knowledge of unit testing and test automation (mocha-chai, Cucumber, Playwright)
Working knowledge of user stories and use cases
Working knowledge of object-oriented software design and design patterns
Comfortable working in a fast-paced setting Bonus Experience:
Experience with telecommunications/telephony
Experience with call centers
Experience with Jira

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