Maintenance Desk Attendant is a suitable designation for an employee responsible for coordinating and handling maintenance-related requests.
Key Responsibilities
Receive and record maintenance complaints from guests and staff.
Coordinate with Engineering/Maintenance technicians for complaint resolution.
Maintain the maintenance complaint and work-order register.
Follow up on pending maintenance requests.
Receive and attend telephone calls related to maintenance issues.
Coordinate room maintenance requests with Front Office and Housekeeping.
Update the status of complaints and inform the concerned department.
Maintain records of preventive and corrective maintenance activities.
Prepare daily maintenance reports and pending-work lists.
Escalate urgent or major maintenance issues to the Engineering Supervisor/Chief Engineer.
Ensure proper communication between the Maintenance Department and other hotel departments.
Pay: ₹7,500.00 - ₹12,000.00 per month
Advantages
Versatile schedule
Food provided
Provident Fund